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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A gentle, skin‑repairing gel cleanser formulated to cleanse thoroughly without stripping or irritating your skin. Part of the Snail Truecica line, it’s built to support healing, strengthen the skin barrier, and soothe sensitive or damaged skin. Its low pH (around 5.5) keeps the skin’s natural acidity balanced.
Key Features:
Low pH (~5.5): Helps maintain the skin’s acid mantle and reduces irritation.
Snail Truecica ™ (Black Snail + Truecica complex): Contains snail mucin for skin regeneration and Truecica™ (a blend of tea tree leaves, centella asiatica, and mugwort) to soothe irritation.
17 Amino Acid Complex: Helps nourish, support barrier repair, and improve skin resilience.
Ceramide + Panthenol: Provide moisture, anti‑inflammatory effects, and help restore the skin barrier.
Creamy, Rich Lather: Cleanses without causing dryness or irritation. Leaves skin feeling soft, calm, and clean.
Water (Aqua), Lauryl Hydroxysultaine, Disodium Cocoamphodiacetate, Sodium Chloride, Potassium Cocoyl Glycinate, Acrylates Copolymer, Sodium Methyl Cocoyl Taurate, Potassium Cocoate, Butylene Glycol, Snail Secretion Filtrate, Benzyl Glycol, Citric Acid, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Ethylhexylglycerin, Hexylene Glycol, Disodium EDTA, Salvia Officinalis (Sage) Oil, Betula Platyphylla Japonica Juice, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Agrimonia Eupatoria Extract, Panthenol, 1,2‑Hexanediol, Centella Asiatica Extract, Perilla Frutescens Leaf Extract, Melaleuca Alternifolia (Tea Tree) Leaf Extract, Phenoxyethanol, Glycine, Dipropylene Glycol, Saponaria Officinalis Extract, Serine, Glutamic Acid, Kigelia Africana Fruit Extract, Aspartic Acid, Caprylic/Capric Triglyceride, Leucine, Alanine, Lysine, Arginine, Asiaticoside, Tyrosine, Phenylalanine, Asiatic Acid, Madecassic Acid, Threonine, Proline, Valine, Isoleucine, Pentylene Glycol, Phosphatidylcholine, Platycodon Grandiflorus Root Extract, Poria Cocos Extract, Coix Lacryma-Jobi Ma‑Yuen Seed Extract, Paeonia Albiflora Root Extract, Histidine, Madecassoside, Cysteine, Methionine, Polygonatum Odoratum Extract, Scutellaria Baicalensis Root Extract, Angelica Gigas Extract, Astragalus Membranaceus Root Extract, Cornus Officinalis Fruit Extract, Artemisia Vulgaris Extract, Rehmannia Glutinosa Root Extract, Ceramide NP, Bifida Ferment Lysate, Lactobacillus Ferment Lysate, Lactococcus Ferment Lysate, Limonene, Linalool.
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