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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A luxurious cleansing balm that gently transforms into an oil upon contact with the skin to melt away makeup, sunscreen, and impurities—without stripping or drying. Infused with nourishing rice bran and grain complex extracts, this balm delivers moisture and antioxidant benefits while leaving your skin soft, radiant, and comfortable. Ideal as the first step in a double‑cleanse evening routine.
Key Benefits:
Texture: Soft balm‑to‑oil / sherbet‑type balm that glides on dry skin and emulsifies into a silky oil.
Makeup Removal: Effectively dissolves stubborn, waterproof makeup including mascara and eyeliner.
Hydrating & Gentle: Contains rice bran water/oil and a grain complex for hydration, antioxidants, and minerals. Helps keep skin moist and supple.
Eye‑Friendly: Gentle on the delicate eye area; formulated to avoid stinging or blurring.
Clean Formula: Fragrance‑free (no artificial fragrance), no essential oils in many versions, PEG‑, sulfate‑, phenoxyethanol‑free (depending on region).
Cetyl Ethylhexanoate;
Caprylic/Capric Triglyceride;
PEG‑20 Glyceryl Triisostearate;
Synthetic Wax;
PEG‑10 Isostearate;
Lactobacillus/Soybean Ferment Extract;
Hippophae Rhamnoides Oil (Sea Buckthorn Oil);
Oryza Sativa (Rice) Bran Oil;
Oryza Sativa (Rice) Seed Water;
Avena Sativa (Oat) Meal Extract;
Coix Lacryma‑Jobi Ma‑Yuen Seed Extract;
Oryza Sativa (Rice) Extract;
Water (Aqua);
Sorbitan Sesquioleate;
Glycerin;
Propanediol;
Butylene Glycol;
1,2‑Hexanediol;
Caprylyl Glycol;
Ethylhexylglycerin.
1.Scoop a small amount of balm onto dry hands.
2.Apply to dry skin and gently massage in circular motions—focus on areas with makeup or sunscreen.
3.Add a little water to your fingertips, continue massaging to emulsify (the balm transforms into a milky texture).
4.Rinse thoroughly with lukewarm water.
5.(Optional but recommended) Follow with a water‑based cleanser to complete the double cleansing process.
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