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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A barrier‑repairing serum designed to soothe, hydrate, and strengthen sensitive, irritated, or weakened skin. It features Beta‑Panthenol™ (a blend of D‑panthenol and beta‑sitosterol) to enhance skin repair, reduce redness and irritation, and support the skin's natural protective barrier. The texture is light and milky, absorbing well into the skin without leaving a greasy or sticky residue. Ideal for all skin types, especially those with sensitivity, dryness, or barrier damage.
Key Features:
High concentration of Panthenol (≈ 50,000 ppm) – strong moisturising, calming, and repairing effects.
Beta‑Sitosterol (≈ 5,000 ppm) – helps restore the lipid barrier and protect against external irritants.
Probiotic complex – helps support skin immunity and strengthen the skin barrier.
Ceramides (multiple types) – to prevent moisture loss, repair lipid layers, and maintain hydration.
Extra botanicals & humectants like hyaluronic acid, fruit extracts (banana, pear, plum, melon), glycerin, etc., for nourishment and antioxidant support.
Water (Aqua); Panthenol (~50,000 ppm); Beta‑Sitosterol (~5,000 ppm); Squalane; Glycerin; Polyglyceryl‑6 Stearate; Betaine; 1,2‑Hexanediol; Dipropylene Glycol; Octyldodecanol; Various plant oils & waxes (jojoba, meadowfoam, sunflower, argan); Multi‑Ceramides (Ceramide NP, Ceramide NS, Ceramide AS, Ceramide AP, Ceramide EOP); Fruit extracts (banana, pear, plum, melon); Rose water; Hyaluronic acid (hydrolyzed); Adenosine; Emollients / stabilizers / humectants etc.
After cleansing & toning, dispense 1‑2 pumps or a small amount of the serum onto clean skin.
Gently spread over face and neck, then pat lightly until fully absorbed.
Use morning and/or night, depending on your skin’s sensitivity & needs. If the skin is especially irritated or sensitive, start with night use first.
Follow up with a suitable moisturizer and sunscreen (during daytime) to protect the barrier and maximise repair.
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