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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Key Features:
Beta‑Panthenol™ (a combo involving D‑panthenol and β‑sitosterol) — helps deeply hydrate, soothe irritation, and strengthen the skin barrier.
Probiotic complex — supports the skin’s microbiome (skin flora), helping with resilience and reducing sensitivity.
Ceramides, squalane, hyaluronic acid, etc., in some versions — These help retain moisture, repair the lipid barrier, and prevent dryness.
Free from harsh ingredients: [“Free of parabens and lauryl sulfate” in the gel cleanser; suitable for sensitive and acne‑prone skin.]
Cleanser (Gel Cleanser):
Water (Aqua); Sodium Cocoyl Isethionate; Sodium Methyl Cocoyl Taurate; Glycerin; Dipropylene Glycol; Coco‑Betaine; Lauryl Hydroxysultaine; Panthenol (approx. 10,000 ppm); 1,2‑Hexanediol; Glyceryl Stearate; Sodium Chloride; Propylene Glycol Urate; Polyglyceryl‑3 Methylglucose Distearate; Glycol Distearate; Musa Sapientum (Banana) Fruit Extract; Rosa Damascena Flower Water; Polyquaternium‑67; Pyrus Communis (Pear) Fruit Extract; Prunus Domestica (Plum) Fruit Extract; Citric Acid; Ethylhexylglycerin; Cucumis Melo (Melon) Fruit Extract; Disodium EDTA; Hedera Helix (Ivy) Leaf/Stem Extract; Gluconolactone; Sea Water; Propanediol; Sodium Acetate; Arginine; Hydrogenated Lecithin; Sorbitan Olivate; Cetearyl Olivate; Beta‑Sitosterol; Lactococcus Ferment Lysate; Bifida Ferment Lysate; Lactobacillus Ferment Lysate; Phytosterol; Tocopherol; Glycine; Serine; Glutamic Acid; Aspartic Acid; Leucine; Alanine; Lysine; Tyrosine; Phenylalanine; Valine; Threonine; Proline; Isoleucine; Histidine; Methionine; Cysteine
Toner:
Water (Aqua); Propanediol; Methylpropanediol; Niacinamide; Glycerin; 1,2‑Hexanediol; Panthenol (~10,000 ppm); Betaine; C12‑14 Alketh‑12; Caprylic/Capric Triglyceride; Trehalose; Ceramide NP; Ethylhexylglycerin; Adenosine; Hydrogenated Lecithin; Dipropylene Glycol; Hydrolyzed Hyaluronic Acid; Hyaluronic Acid; Allantoin; Xylitol; Glyceryl Glucoside; Musa Sapientum (Banana) Fruit Extract; Rosa Damascena Flower Water; Beta‑Glucan; Sodium Citrate; Pyrus Communis (Pear) Fruit Extract; Prunus Domestica (Plum) Fruit Extract; Sorbitan Olivate; Cucumis Melo (Melon) Fruit Extract; Cetearyl Olivate; Citric Acid; Sodium Phytate; Hedera Helix (Ivy) Leaf/Stem Extract; Glucose; Macadamia Integrifolia Seed Oil; Sodium Hyaluronate; Beta‑Sitosterol; Bifida Ferment Lysate; Lactococcus Ferment Lysate; Lactobacillus Ferment Lysate; Phytosterol; Hydroxypropyltrimonium Hyaluronate; Sodium Acetylated Hyaluronate; Hydrolyzed Sodium Hyaluronate; Sodium Hyaluronate Crosspolymer; Potassium Hyaluronate
Serum:
Water (Aqua); Panthenol (approx. 50,000 ppm); Dipropylene Glycol; Polyglyceryl‑6 Stearate; Betaine; Octyldodecanol; Glycerin; 1,2‑Hexanediol; Candida Bombicola/Glucose/Methyl Rapeseedate Ferment; Beta‑Sitosterol; Squalane; Vinyl Dimethicone; Polyglyceryl‑6 Behenate; Jojoba Esters; Glyceryl Stearate; Stearyl Alcohol; Cetyl Alcohol; Carbomer; Tocopherol; Helianthus Annuus (Sunflower) Seed Oil; Phytosterols; Meadowfoam (Limnanthes Alba) Seed Oil; Sunflower Seed Wax; Sodium Stearoyl Glutamate; Canola Oil; Tromethamine; Argania Spinosa Kernel Oil; Hydrogenated Lecithin; Polyglyceryl‑10 Stearate; Sodium Surfactin; Dipotassium Glycyrrhizate; Sorbitan Olivate; Adenosine; Cetearyl Olivate; Citric Acid; Musa Sapientum (Banana) Fruit Extract; Rosa Damascena Flower Water; Sodium Phytate; Pyrus Communis Fruit Extract; Prunus Domestica Fruit Extract; Hydrolyzed Hyaluronic Acid; Cucumis Melo (Melon) Fruit Extract; Polyglycerin‑3; Beta‑Glucan; Hedera Helix Leaf/Stem Extract; Cetearyl Alcohol; Stearic Acid; Propanediol; Ceramide NP; Ceramide NS; Phytosphingosine; Cholesterol; Ceramide AS; Ceramide AP
Cream:
Water (Aqua); Panthenol (50,000 ppm); Dipropylene Glycol; Propanediol; Methylpropanediol; Betaine; Octyldodecanol; 1,2‑Hexanediol; Candida Bombicola/Glucose/Methyl Rapeseedate Ferment; Palmitic Acid; Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer; Glycerin; Stearic Acid; Beta‑Sitosterol; Squalane; Vinyl Dimethicone; Ammonium Acryloyldimethyltaurate/VP Copolymer; Jojoba Esters; Glyceryl Stearate; Stearyl Alcohol; Cetyl Alcohol; Polymethylsilsesquioxane; Phytosterols; Helianthus Annuus (Sunflower) Seed Wax; Sodium Stearoyl Glutamate; Ethylhexylglycerin; Helianthus Annuus Seed Oil; Hydroxyethylcellulose; Xanthan Gum; Dipotassium Glycyrrhizate; Hydrogenated Lecithin; Sorbitan Isostearate; Sorbitan Olivate; Adenosine; Cetearyl Olivate; Citric Acid; Musa Sapientum (Banana) Fruit Extract; Rosa Damascena Flower Water; Sodium Phytate; Pyrus Communis (Pear) Fruit Extract; Biosaccharide Gum‑1; Prunus Domestica Fruit Extract; Cucumis Melo (Melon) Fruit Extract; Carthamus Tinctorius (Safflower) Seed Oil; Butyrospermum Parkii (Shea) Butter; Polyglycerin‑3; Butylene Glycol; Hedera Helix Leaf/Stem Extract; Disodium Phosphate; Sodium Phosphate; Tocopherol; Lactococcus Ferment Lysate; Bifida Ferment Lysate; Acetyl Hexapeptide‑8; Copper Tripeptide‑1; Palmitoyl Tripeptide‑5; Palmitoyl Tripeptide‑1; Palmitoyl Pentapeptide‑4; Nonapeptide‑1; Carnosine; Acetyl Tetrapeptide‑9; Acetyl Tetrapeptide‑5; Acetyl Tetrapeptide‑2; Acetyl Octapeptide‑3; Acetyl Tetrapeptide‑3
Cleanse — Use the Gel Cleanser on damp skin, massage gently, rinse off.
Tone — Apply the Toner after cleansing to help balance skin, add hydration.
Serum — Apply a few drops of the Repair Serum; it’s concentrated to help repair barrier.
Cream — Finish with the Repair Cream to lock in moisture and protect skin.
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