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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
ACRYLATES, ALUMINUM SALTS, ANIMAL MUSKS/FATS/OILS, BENZOPHENONES AND RELATED COMPOUNDS, BUTOXYETHANOL, BUTYLATED HYDROXYANISOLE (BHA), BUTYLATED HYDROXYTOLUENE (BHT) UNDER 0.1%, CARBON BLACK OR BLACK 2, COAL TAR, ETHANOLAMINES, FORMALDEHYDE AND FORMALDEHYDE RELEASING AGENTS, HYDROQUINONE, LEAD AND LEAD ACETATE, MERCURY + MERCURY COMPOUNDS (THIMERISOL), METHOXYETHANOL, METHYL CELLOSOLVE, METHYLCHLOROISOTHIAZOLINONE AND METHYLISOTHIAZOLINONE, MINERAL OIL, NANOMATERIALS (RESTRICTIONS FOR SPECIFIC NANOMATERIALS ONLY), OXYBENZONE, PARABENS, PETROLATUM AND PARAFFIN (USP GRADE ONLY), PHENOXYETHANOL UNDER 1%, PHTHALATES, PLASTIC MICROBEADS, POLYACRYLAMIDE & ACRYLAMIDE, RESORCINOL, RETINYL PALMITATE, STYRENE, SULFATES, TALC (NO DETECTION OF ASBESTOS), TOLUENE, TRICLOSAN AND TRICLOCARBAN, UNDISCLOSED SYNTHETIC FRAGRANCE (UNDER 1% AND FORMULATED WITHOUT ACETALDEHYDE, ACETONE, ACETONITRILE, BENZALKONIUM CHLORIDE, BPA, EDTA, METHYLENE CHLORIDE, PTFE, PFOA), 1,4-DIOXANE (INGREDIENTS MUST COMPLY WITH IMPURITY THRESHOLDS), OCTINOXATE, PFAS COMPOUNDS, NITROMUSKS AND POLYCYCLIC MUSKS, ETHOXYLATED INGREDIENTS (INCLUDING PEGS OR POLYETHYLENE GLYCOL MUST MEET CONTAMINATION LIMITS FOR 1,4-DIOXANE AND ETHYLENE OXIDE), CYCLIC SILICONES, EDTA AND DERIVATIVES (ALLOWED IF NO TECHNICAL SUBSTITUTE UNDER 0.2%).
Massage a thin layer onto skin. Leave on for no more than three to five minutes. Rinse thoroughly with cool water. Avoid the eye area.
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